潘多拉de魔盒 2007-7-17 02:06 PM
Performance Metrics tied to employee commitment
In a recent study from Deloitte, they asked board members and senior executives what areas they measured to ensure employee commitment
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Retention levels – 50% of the companies measure this
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Success of recruitment practices – 30%
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Fairness of employment terms/conditions – 26%
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Levels of employment commitment – 29%
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Levels of diversity – 23%
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Quality of internal communications – 21%
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It’s surprising that on average only 30% of the companies measure all of the factors above that impact employee commitment. Even more surprising is that 14% don’t even measure employee commitment. Would you want to work at one of those companies?
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You can’t improve what you don’t measure. If you’re not measuring the commitment of your people how can you expect to consistently respond to their needs and consistently retain them?
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For example, by measuring your recruiting process and fairness of employment (we call it [url=http://hodesqtrac.com/2007/05/17/expectation-versus-reality-%e2%80%93-deliver-on-your-promises-consistently/][color=#2277dd]expectation vs reality[/color][/url]) you ensure that the initial experience of bringing someone into your company is competitive and that you’re presenting a stronger value proposition than your competition.
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With Hodes QTrac we work with clients to ensure the on-going effectiveness of the critical factors that impact employee commitment. Through consistent measurement and by taking proactive action on factors of commitment, companies can move further towards world-class, and ensure that they attract and retain their talent.