The labor shortage is affecting not just the temp sector, but the overall labor market. Manpower Inc., in a recent report on the talent shortage, found that within the U.S., 45 percent of companies and organizations surveyed would have hired more permanent professional staff if they could have found candidates with the right skills. And 38 percent say they were paying higher salaries than a year ago to fill permanent professional positions.
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"I think that when things start to tighten up, there is almost a feeling of ‘I better get people while I can,’ " says Alice Snell, vice president of research for Taleo Corp., a workforce talent management consultant. "That is much more long-term thinking than bringing in a temp short term."
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Indeed, some contingent labor agencies say that they find their workers are increasingly viewed as potential permanent hires. One result of that trend is that companies often conduct extra screening of temporary hires for certain positions rather than simply asking a temp agency to send over a worker.; y4 R# M+ {( `- a2 S" E! f
4 E. N5 [. x/ d% C "I was in our New York branch and our recruiter was being asked to send over two or three résumés for every temp," Adecco’s Kenny says. "In the old days, you would just send one résumé or just have a person show up for the job. Now companies want to consider hiring those people full time. When we have jobs with major employers, we are often viewed as an entree to permanent hires."6 c! K$ f1 I1 G
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Snell says that some corporations are becoming more liberal about issues like flexible work schedules, partly to encourage temp employees into taking full-time positions. A preference for work flexibility has often been cited by professional temps as one reason why they remain in the contingent workforce.
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"Companies are getting better about offering flex in their permanent positions," Snell says. "Temp agencies will need to start making some adjustments around that."
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Temporary employment has had its ups and downs over the past decade, rising sharply through the last few years of the 1990s during the technology and Internet boom. Temporary jobs began slipping in 2000, offering an early warning sign of the tech bust of 2001 and the prolonged economic slump. When the economy bounced back in 2003, so did temporary employment, with jobs rising steeply through 2005. But growth stalled in 2006, a year that saw almost no change in the contingent workforce., l8 j7 V3 n% w* T) ~# M- d
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The dip in the first few months of 2007 has both temp agencies and human resources departments watching closely to see if the trend continues for the rest of the year or if things level out and possibly start rising again. While the auto sector is expected to remain slow, construction may rebound, and other sectors like services, health care, and oil and gas are expected to have healthy appetites for temporary workers.
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# Q; s2 s( z3 j "It has not really been a slowdown," Kenny says. "It is just a cautionary couple of months."