I am Generation X, one of the "slackers" who started out professionally frustrated, cynical, and as an underachiever. I read all about it throughout the 90s. I did not choose to be a part of this group; I simply was born into that time.
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Somehow beating all expectations to the contrary, I got a real job. I pause here and explain this so you may decide right away how offended you may get by the gross oversimplification of people, time, and society that I am about to describe. In my mind, quite simply, there is nothing I can say about Generation Y that hasn't already been said about X.
: U# \% w4 E4 u( C6 ]$ XFlash forward to 2007 and my career as a recruiter. Now, I am looking for candidates for a top management consulting firm who were born
after Ronald Reagan was first elected.
9 n8 n s, {' p, e) DThe conversation goes something like this:
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"Do you think it makes sense for you to talk to some of our practice leaders about opportunities in our strategy group in Manhattan?"
"First I need to know exactly what I am going to work on, for this project and in the future. What is the salary? What level you are considering me for? I will only consider a move if I will be a senior consultant or manager. Then I need to understand how soon I am eligible for promotion. Also, I am going to Thailand in June for four weeks so I need at least 28 days paid time-off. Also, can you tell me what other groups I can work for? If I can't choose who I work for, I am not interested."
The first time this happened to me, I was speechless. Five years ago (when this dude was starting college) and during the recession, I had people stalking me for any job. Since then, I have had this conversation repeatedly over the past 15 months with our newer experienced hires. I imagine that at this point, a certain percentage of people say, "Next!" and move on. If I was a sane, reasonable person then perhaps I would, too.
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I can't get into the "why?" of Generation Y because we have to hire them. And my client does not care what it takes for me to get them. What I will talk about is what is important to them and how to turn the conversation into something that is manageable and scaleable.
- P- ?3 @+ Z6 R' V& HWhat's Important to Them: Money and SkillsThe perception among the newest wave of candidates is that they can demand the highest salaries because they have the highest-quality skills. The only way to question this perception is to introduce doubt to this train of thought.
& j1 M6 e2 B9 w! w* U# FTo turn it around, focus on skills versus dollars. Candidate-poor job markets can create prospects who demand unrealistic dollars for marketable skills. The only weapon you have for this scenario is "skills versus dollars." It goes like this:
4 J" m6 B4 `9 q7 b+ `2 P- "I understand that $150,000 is your targeted salary for six years of experience, and that you arrived at $150,000 because a contractor is charging $75 an hour on your team. In your mind, you are better than a contractor. I get that."
- "If you could add a different skill set on your next project, how much more marketable would that make you?"
- "Do you think that it makes sense to join a team where you can get more skills or get the most dollars?"
- "Would you agree that sometimes you have to earn less money if you want to get more skills?"
- "Would you also agree that contractors make more money than permanent people?"
- "Is it possible that great companies can pay less than bad companies who have to pay top dollar, instead of giving time off, career options, and quality of life?"
- "Overall, you would consider a move for more skills and potentially less dollars if it was on a whole a better opportunity?"
What's Important to Them: Title and MoneyThe reason Gen-Y candidates feel they need promotions and raises is that they do not understand the downside to being promoted too quickly and given too much money. It is like a credit card; they will deal with the bill later. Your job is to explain to them explicitly what the repercussions will be of this form of career management.
3 ~8 A. `: e( e- @, q0 Y3 V- "Do you think that you can be promoted to a level that would be hard to reproduce if you lost your job? For example, could you graduate from business school and start immediately managing 10 people with no management experience?"
- "Do you think it is fair for two identical workers to earn different pay for the same job? So you would agree that there is a fair compensation level for a certain amount of experience?"