While there is no such "surgeon general" warning for recruiters, the intensity of both the volume and the quick deadlines have been known to cause burnout for many recruiters. Once a recruiter hits the burnout phase, the individual, the organization and, when applicable, the client greatly suffers.
0 _* e) ~2 S, ]+ p# w+ Y- sThe ensuing problems can be quantitative and qualitative as time-to-fill slowly but surely lengthens and the candidate fit quickly becomes weaker.
6 d6 F; ^' K& K: l& ]+ jThere are various signs that recruiters and recruiter managers can use to identify burnout, and then a variety of ways to address and prevent it.
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Here are the top five signals that a recruiter may be headed toward crash and burn:
* O6 H: B& A1 m* Z' e T7 s) Z- Over-reliance on tools that are the "usual suspects." An energized recruiter will look everywhere for the best candidate. While this search includes major job boards, all good recruiters know to look in the less obvious places. If a recruiter is only looking at the usual suspects or refusing to use alternative methods (e.g., cold-calling, niche sites, LinkedIn), this is a danger sign that they are burning out and losing the vigor required for a comprehensive search.
- Conducting less-thorough research. While this symptom is closely related to the first, it is worth highlighting on its own. Recruiters, who are not creatively researching areas such as competitive companies and other potential industries to find candidates, are displaying another potential sign of burnout.
- Disinterested in the hunt. Recruiters are curious and inquisitive people by nature. They like the process of the hunt, and often see recruiting as a giant game of hide and seek. If a recruiter seems to have lost that drive for the chase, it could be a signal that they are nearing the point of burnout. One of the more tangible signs that the drive and curiosity has waned is a lack of interest in brainstorming. Recruiters on the hunt like getting ideas from others and talking about their searches, so if they shy away from brainstorming with others using defensive phrases like "done that, didn’t work," it is not a good sign.
- Over-use of technology. Generally, recruiters like talking to people. If the recruiter is relying too much on technology in order to avoid live contact with others, this is a problematic sign. Knock-out questions are fine, but we’ve heard of recruiters trying to automate entire screens! That means a critical part of the process (selling the position) gets left out. A recruiter who is not engaging with people is not engaged.
- Unusually quick pass-through of candidates to hiring manager. If a recruiter is passing through a very high number of candidates, it means that they are not adding value to the process as much as they could and are focused more on finishing than candidate quality.
Once recruiters or managers of recruiters notice these signs in themselves or others, there are several ways to address the issue. Here are three sure-fire approaches to help alleviate recruiter burnout: