Job Title:

HR and Admin Manager
      
Location:
Shanghai
(Business Unit
HR and Administration, Shanghai Site)
      
Reports Directly To:

HR Director, Beijing
Reports Functional To:
AP GM, Shanghai


Core Responsibilities

1.
Internal stakeholder management:

• Develop and maintain a strong working knowledge of each business unit, and form effective working relationships with department heads on Shanghai Site.
• Liaise on a regular basis with department heads, regarding Human Resources and Administration, acting as the site ‘champion’ and point of contact for HR & Admin
related projects in China.
• Provide advice and guidance, with operational intervention as necessary, in all HR and Administration related maters per China GAPP and Local Law & Regulations.

2. HR responsibilities:

Ø
Operate collaboratively with Recruitment Manager, China from BJ to effectively manage the recruitment process and hiring goals including the following for Shanghai site:
-
Screen and selection: Specialist hiring, including competency based interviewing；
-
Reference check: for critical position or hiring manager’s request
-
Employment: issuing offer letter per C&B Manager’s approval, and arrange physical check up per URM final approval.
-
Ensuring proper issue of offer & legal employment.
-
On board arrangement: per on board kit.

Ø
Employee Relations:
-
Work collaboratively with HR Project Manager from BJ to drive the implementation of Theme grogram in Shanghai site.
-
Maintain the employee relations stability by proactively working with the dept heads on staff issues to pre-empt major employees relations problems.
-
Promote and maintain employees’ morale, efficiency and productivity through effective counseling performance appraisal system and staff welfare and recreation programmers.
-
Led by HRD to manage the Employee Communication and Recognition programmers to build a well-informed workforce and rewarding direct contribution to the organization.
-
To provide information and feedback for line management to proactively manage their staff.

Ø
Manage the Compensation and Benefit:
-
Payroll accurately and timely
-
Social Security through CIIC

Ø
Training and Development:
-
Work collaboratively with Project Manager to conduct training needs survey, input to annual training plan, find out quality and cost effectiveness vendor and implement training plan in Shanghai site.
-
Led by HRD to focus on implementation of succession planning and Talent Management Program in Shanghai site.

Ø
Legal compliance:
-

Maintain a clear understanding of all relevant legislation which broadly affects
HR whole functions.
-
Ensure that Intl ITS China’s Human Resource policy and practices are in line with employment laws and regulations in Shanghai.

Ø
Develop network with HR practitioners and the industry to learn and implement best HR practices and competitive HR programs.

1)
Team Management:
-
Develop a motivated, quality and service-focus department.
-
Manage HR and Admin team in Shanghai, including training and coaching, performance management, career development and counseling.
-
Responsible to make budget for HR and Admin function in Shanghai site.
2)

Reports:
-
Timely maintain and update HC Inventory according to staff’s status in Shanghai.
3)
HR Partner for other Site Offices (Office TBD):
-
Window person to Site Manager and staff for general HR support.
-
Ensure all HR functions are well functioned in site office.
-
Raise issue or critical HR matter to HRD, Site Manager and the Company for resolving, ensure high staff Morale.
4)
IHR Support
-
Support IHRM in visa/residence/work permit application & renewal for expats and other logistic support for Expatriate staff in Shanghai.

Ø
Maintain and update Staff Personnel Information in HR Tools, E-HR, URM & Filing Cabinet on Shanghai site:
-
Ensure accurate electronic registration of new staff’s info for Shanghai.
-

Ensure timely update, and monthly electronic summary for consolidation of China.
-
Maintain and ensure personnel paper’s proper filling in Cabinet.

Ø
Continuous review of human resource and administration processes, systems and procedures to ensure that they are relevant to customer’s needs and are cost effective.

3.
Admin responsibilities:

Lead Admin support activities in terms of:
•
Ensure and lead site office security and clean desk policies
•
Efficiency management of Travel bookings and compliance to GAPP
•
Managing office and admin G&A below budget by effective negotiation with suppliers etc
•
Managing admin team, reception and drivers
•
Managing discretionary site expenditure such as Telco

Key Competencies:

•
Service Orientation in a fast pace environment – able to deliver strong service mindset whilst coping with a fast pace environment
•
Communication – Actively listens, checks understanding, uses language and tone appropriate for the audience, expresses ideas clearly and logically, builds rapport, managers the emotions of self and others.
•
Attention to detail – Follows established procedure, develops systems to check accuracy such as checklists.
•
Planning / Organization – Plans and prepares for future events, able to formulate clear and structured plans, effectively prioritizes tasks and resources.
•
Pressure tolerance – Maintains performance under pressure, manages stress, identifies ways to reduce work stress, and uses appropriate coping mechanisms.
•
Internal customer focus – Actively listens and seeks information, identifies internal customer need and checks understanding, builds rapport, develops relationships with key internal customers, confidence in building relationships at all levels.
•
Leadership – Uses appropriate interpersonal styles to inspire and guide others, capable of adapting style and approach, motivates action in other, and facilitates change, skilled and persuasive negotiator.
•
Team Work - Knows when and how to attract, develop, reward, and utilize team’s optimizer results. Acts to build trust, inspire enthusiasm, encourage others, and help resolve conflicts and develop consensus in creating high-performance teams.


Required Experience

•
Demonstrated experience in a MNC, service industry background is preferred.
•
Proven ability to manage both HR generalist and administration. Training experience is preferred.
•
Appreciation and proven utilization of appropriate Law and regulations relating to HR and Administration management.
•
Clear demonstration of project management and ownership.
•
Experience of working in a multi-cultural environment and able to function in a matrix set-up.
•
Experience of team management.
•
Vendor management experience.

Required Qualifications: Bachelor Degree in job related subject. MBA desirable.
Travel Requirements:
Need to travel but not significantly
Required Languages:
English and Mandarin
Preferred Nationality:
Chinese




Wendy.pei@ri-hr.com

How interesting  the JD is!