A Portrait of a Recruiter in a Few More Years
The world of the traditional, reactionary recruiter is gone.
" C. ?/ N7 V, HThe traits that characterized the 20th century recruiter are summarized in the table below, along with those that will be requirements for a model, proactive 21st century recruiter.8 X4 B- [ l9 z
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Item Traditional Recruiter Proactive Recruiter k* ? a4 }" a3 b/ r
Focus internal to the organization external/global 3 j+ m$ ~, Y' C$ N, r# ?" ~2 [) f
Personal Style administrative/legal flexible ; Y8 Y0 G$ S6 ]" K1 r0 M) a
Resources resumes, job boards, physical referrals, relationships, virtual
, K/ D: l; d/ Z7 x" FTime Expectations days/weeks hours
9 z% o6 v. H2 y* Q2 U3 uRecruiting Strategy passive/wait for candidates active/networked + a! K9 G9 {7 F" g% P
Skills sort/screen/process relations/sales/technical # W( X. i8 \( w) H
Measures number of candidates/hires speed & quality of hire
% k6 z! O0 Z2 a$ G; AJob Definitions job descriptions competency & skill profiles
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+ ]# u2 S, E) d( EWith a broad, global reach and perspective, the modern recruiter will eschew resumes in favor of relationships and job descriptions for competency and skill profiles. A successful recruiter will use a host of tools, including email and referral software as well as sophisticated search tools such as ZoomInfo, to build competency profiles and to find, reach out to, and build relationships with a wide variety of potential candidates.1 ~2 F4 b9 ?8 E4 @$ ]; V# ?% g
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If you have seen or used MySpace.com or Facebook, you are looking at the type of tools recruiters will be using in just a few months. Do you have a profile on MySpace? Why not?6 q- U# x8 F- L1 _- W* Y
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Even when they're looking for people to fit positions that are clearly defined and routine, they're not likely to find candidates by running a keyword search or by using Google, nor will they find that person sitting neatly on some job board. They'll have to tap into their own network, or the network of a friend or colleague, and then set up communication with potential candidates.) L, o* `; p5 [8 B+ e
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An essential skill will be the ability to create enough interest in yourself and your organization to get the attention of a potential candidate. The most successful recruiters will be those who can be funny, articulate, friendly, and authentic, but still be focused on assessing and finding good people.
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r- m+ B3 f7 O9 u0 _* XRecruiters will also use these same tools to help the hiring manager build a realistic and comprehensive job profile, depending on how complex the position will be. A manager may say, "I need a person who can oversee a programming project that will involve programmers in three countries and that will be used by people in a fourth country," or "Can you find me an MD with experience in a developing country who wants to do vaccine research?" These are actual searches that some senior recruiters are in the midst of today, and before they can even begin the search process, they need to clearly understand what the job competencies and requirements are going to be.
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, v+ u' k5 d1 h; @Working with hiring managers to identify the competencies such people need is tough and could be powerfully refined by reaching out to the network of practitioners and also of fellow recruiters and colleagues who are willing to offer suggestions and collaborate with the recruiter and hiring manager to build a profile that is realistic. Recruiters could put the request to the network and ask, "What skills would a person need to have to do this job? How important are project management skills? Team building practice? International living experience? Fluency in several languages? Knowledge of a programming language? Good sales skills?"6 A. P! x. Q4 ?
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The answers will come from the network as some combination of all of these. The recruiter and hiring manager will sort through the answers and, perhaps augmented with assessment tools, create a skills profile that can be used on the candidate network.